Privacy Policy

1. Introduction

SPX Plays ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our trading community.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Information You Provide

We may collect the following information that you voluntarily provide:

• Account Information: Email address, username, and Discord account details when you join our community
• Payment Information: Billing details processed through Whop (we do not directly store credit card numbers)
• Communications: Messages, feedback, and support requests you send to us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns
• Log Data: IP address, access times, referring URLs
• Cookies: Small data files stored on your device

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis
Provide and maintain our services	Contract performance
Process payments and manage subscriptions	Contract performance
Send service-related communications	Legitimate interest
Improve and optimize our services	Legitimate interest
Analyze usage patterns and trends	Legitimate interest
Prevent fraud and enforce our terms	Legitimate interest
Comply with legal obligations	Legal requirement

4. Third-Party Services

We use the following third-party services that may collect and process your information:

4.1 Whop

We use Whop for payment processing and membership management. Whop collects payment information and processes transactions on our behalf. Please review Whop's Privacy Policy for details on their data practices.

4.2 Discord

Our community operates on Discord. When you join our Discord server, Discord collects and processes your information according to their privacy policy. Please review Discord's Privacy Policy.

4.3 Google Analytics

We use Google Analytics (GA4: G-J92YXC893E) to analyze website usage. Google Analytics collects information about your use of our website, including pages visited and time spent. This information is anonymized and aggregated. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.4 Other Third Parties

We may also use services from Unusual Whales and Tradytics for market data integration. These services operate according to their own privacy policies.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure payment processing through certified providers
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you cancel your subscription, we may retain certain information for a reasonable period for legal and business purposes.

8. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limited processing of your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

• Right to Know: Request information about data collection practices
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise any of these rights, please contact us through our Discord community or at our social media channels.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through:

• Our Discord community support channels
• Twitter: @spxplays